FAQ

In other tab or session managers, you might be used to a "Save" button that creates a copy of your current browser window’s tabs. Each time you click "Save", it makes a new copy — which can lead to clutter or even data loss if you forgot to save.

TabXpert works differently. Here, a browser window with its tabs is called a session. All changes to your session are saved automatically, in real time. That’s why there’s no "Save" button — you’re always working with the latest version. A session is either active (open in a window) or closed. When you’re done, just close the session.

TabXpert supports two modes:

• Single-window mode: You work in one browser window and can close or reopen your session within that same window. Watch Demo.

• Multi-window mode: Each session opens in its own window, and you close the whole window when you’re done. Watch Demo.

Choose the mode in Settings → Interface → Default session opening mode.

TabXpert collects only tab attributes: URL and title. TabXpert doesn't have access to any data on your pages. If you create an account, your email address and name are saved in the cloud. Only in case you have the cloud synchronization enabled, extension data is synchronized with the cloud.

Third-party services TabXpert uses:

You can find a full privacy policy document here.

It's important, that TabXpert doesn't have access to any data on your pages.

You earn a 30% commission on customer payments, excluding taxes.

Affiliate payouts are generated 30 days after the end of each month for commissions earned during the previous month.

The minimum payout threshold is $100. If your balance is below $100, it will carry over to the next payout period until the threshold is reached.

Available payout methods include PayPal, Wise, Wire/SWIFT, and local bank transfer.

To register as a partner, open the main menu (three dots in the bottom-left corner) and select Share & Earn.

You can protect your data the following way:

• enable TabXpert local or cloud backups (how to).
• enable synchronization with the cloud, which is a real-time backup.
• export data manually with weekly reminders.
• export the backup database in case something happened with your main database.

Enable TabXpert local or cloud backups in the main menu (three dots in the bottom-left corner) → Backups.

Cloud and local backups require a paid subscription. But you can always export data manually.

Cloud backups are made automatically and kept safely in IBM Cloud Storage. Cloud backups get deleted when the user deletes the account.

Deleted sessions and session history are not included in the backups.

To restore TabXpert data, please follow this instruction.

To export data from the extension, open the main menu (bottom-left three dots) → Export, and choose the source and the format. TabXpert format can be imported back to the extension. In case of data loss, please export both the main DB and the backup DB.

To restore TabXpert data, please follow this instruction.

You can restore a previous session state using Session history in the session context menu.

Most likely, there is a conflict with another extension or browser settings.

Make sure in the browser sync settings, you don't sync open tabs and tab groups. Chrome URL chrome://settings/syncSetup/advanced.

If you can reproduce the issue in a new browser profile without any other extensions, please reach out to us to review the issue.

TabXpert syncs all data - sessions, tabs, bookmarks, tags, etc. across all profiles. It doesn't matter if a session is closed or active.

You can work in the same active session simultaneously in different profiles. If you want to automatically close an open session on remote profiles to avoid side effects, you can configure that in the cloud settings.

Data loss usually happens when the main database (DB) got corrupted for various reasons, such as low disk space, file system and HDD errors, browser crash, Chrome exit while saving to the DB. If you send TabXpert profile ID to support@tabxpert.com, we can check logs to see if there are any errors reported for your profile. The profile ID can be found in the main menu (three dots in the bottom-left corner) → Settings.

To restore data, please follow these instructions.

• Export the main and backup DBs (how to export data)
• Check if you have backup files in the default download folder. They have a format 'tabxpert-*.dat'
• Check your file system for errors and free space.
• Delete TabXpert extension
• Install TabXpert extension. We suggest installing from Chrome Web Store, even if you are using Edge.
• Log in if you have an account.
• If you use the cloud sync, your data will synchronize automatically.
• To import TabXpert backups, open the main menu (three dots in the bottom-left corner) → Import, and select the source format "TabXpert" for local backups or "TabXpert cloud" for cloud backups.

That's an expected behavior. The import doesn't overwrite the existing data, but merges it. TabXpert backup is designed to be restored in empty profiles in case of data loss.

We are planning to implement a Trash for deleted sessions. Meanwhile, you can restore it manually:

• Make sure TabXpert version is 2.0.31 or above.
• Please watch this video on how to restore a deleted session.

When authenticating, we replaced a password with email verification. Requesting a password in addition to the email verification doesn’t make sense, because the password can be reset via email. If you had a password, now it’s not required.

Unfortunately, Chrome doesn't have an API to name windows. There is an open feature request, but it's stale and the chances it's going to be implemented any time soon are low.

When suspended, the tab's URL is replaced with a special URL and the tab gets unloaded. When the tab gets activated, its URL is replaced back to the original.

The original tab's URL is not transferred to the Internet. The URL is encoded in URI fragment and processed locally.

The suspender doesn't depend on TabXpert servers. It's hosted by Cloudflare (CDN-network) and cached locally by your browser.

TabXpert can suspend tabs only when opening tabs and sessions. To suspend tabs on the fly, we suggest using the browser's built-in suspender or more robust "Auto Tab Discard" extension.

Also, TabXpert supports "The Marvellous Suspender" and "Tab Suspender" extensions. Both extensions replace URLs for suspended tabs. When restoring tabs suspended by these extensions, TabXpert will use an internal suspender (if the internal suspender is enabled in the settings).

It's important to exclude the s.tabxpert.com domain from the external suspenders to avoid conflicts.

TabXpert can be installed from either Chrome Web Store or Edge Web Store. Because updates gets approved on Chrome Web Store much faster, we recommend installing from there.

To update to the latest version in the current web store, on the Extensions page, turn on "Developer mode" and click "Update" button".

If you need to reinstall TabXpert from a different store, then:

• Close your sessions, just leave one empty session
• Wait for 10 seconds until DB is updated
• Make a backup (Left bottom menu → Export → TabXpert main DB)
• Turn off (don't delete, just disable) the existing extension
• Install TabXpert from the required store
• If you use sync with the cloud, then sign in to sync your data from the cloud
• If you don't use sync with the cloud, import data from the backup you made
• If everything works as expected, then you can delete the version from the old store

TabXpert supports Chromium-based browsers - Chrome, Edge, Opera, Vivaldi, etc. However, not all browser may support all features. We only test TabXpert in the Chrome browser. If you find a bug, please let us know at [email protected].

TabXpert doesn't support Vivaldi tab groups because Vivaldi is not following Chromium tab groups API.

The following extensions caused various compatibility issues: Super Evil New Tab Redux, SimpleTabOrder, Activate New Tab

Firefox is not Chromium-based and doesn't have a noticeable market share, this is why there are no plans to support it.

You need to enable incognito support, please check Settings → Sessions → Incognito mode support.

Unfortunately, it is impossible to implement.

There is no API to support multi-monitor placement.

You can export data from the Session Buddy extension, and import them into TabXpert. When you export data from Session Buddy, select the JSON format and enable the following options: Sessions, Windows, Titles, and URLs:

Then you open TabXpert Menu → Import → Session Buddy where you can choose if you want to import unnamed sessions.

The data will be duplicated if you import sessions from the Session Buddy for the second time.

You can export data from the OneTab extension, and import them into TabXpert.

You should do the following in order to export OneTab data.

1. Enable “Developer Mode” on the extensions page (Menu → Extensions → Manage extensions)
2. Find OneTab and open the “service worker” by clicking the link:
3. Select the Console tab, paste the following command JSON.stringify(await chrome.storage.local.get()) and press Enter
4. Right click on the output and select "Copy string contents"
5. Paste copied information to a new plain text file

Then you open TabXpert Menu → Import → OneTab where you can choose if you want to import unnamed sessions.

The data will be duplicated if you import sessions from the OneTab for the second time.

You can export data from the Spaces extension, and import them into TabXpert.

You should do the following in order to export Spaces data:

1. Enable “Developer Mode” on the extensions page (Menu → Extensions → Manage extensions)
2. Find Spaces and open the “background page” by clicking the link
3. Select the Console tab, paste the code from the file and press Enter
4. A JSON file will be downloaded

Then you open TabXpert menu → Import → Spaces and import the file.

The data will be duplicated if you import sessions from the Spaces for the second time.

You can export data from the Tab Manager for Chrome extension, and import them into TabXpert.

You should do the following in order to export Tab Manager for Chrome data:

1. Enable “Developer Mode” on the extensions page (Menu → Extensions → Manage extensions)
2. Find Tab Manager for Chrome and open the “background page” by clicking the link
3. Select the Console tab, paste the code from the file and press Enter
4. A JSON file will be downloaded

Then you open TabXpert menu → Import → Tab Manager for Chrome and import the file.

The data will be duplicated if you import sessions from the Tab Manager for Chrome for the second time.

You can export data from the Tab Manager Plus for Chrome extension, and import them into TabXpert. Go to Tab Manager Plus for Chrome → Options → Export sessions and export your data to a file.

Then you open TabXpert menu → Import → Tab Manager Plus for Chrome and import the file.

The data will be duplicated if you import sessions from the Tab Manager Plus for Chrome for the second time.

You can export data from the Cluster extension, and import them into TabXpert.

You should do the following in order to export Cluster data:

1. Enable “Developer Mode” on the extensions page (Menu → Extensions → Manage extensions)
2. Find Cluster and open the “background page” by clicking the link
3. Select the Console tab, paste the code from the file and press Enter
4. A JSON file will be downloaded

Then you open TabXpert menu → Import → Cluster and import the file.

The data will be duplicated if you import sessions from the Cluster for the second time.